Terms of Service
Effective Date: [6/24/2025]
Welcome to Lazeric LLC. By using our website (www.lazeric.com), placing an order, or submitting an item for engraving, cutting, or printing, you agree to the following terms and conditions.
1. Overview
Lazeric LLC (“we,” “our,” or “us”) provides custom laser engraving, laser cutting, and 3D printing services. These Terms apply to all users of the site, including customers, browsers, and those submitting content or physical items for customization.
2. Orders & Custom Work
All orders for laser engraving, laser cutting, or 3D printing are subject to availability and acceptance.
Custom and personalized orders—including engraved or cut items and customer-supplied materials—are considered final once production has begun.
Changes or cancellations must be requested in writing and may not be accepted once production has started. Any approved changes may be subject to additional charges.
Turnaround times are estimates and may vary depending on workload, design complexity, or material sourcing.
3. Customer-Supplied Items
By submitting an item to be engraved or cut, you agree to the terms outlined in our [Engraving Disclaimer].
Evaluation of your item before production does not guarantee the outcome.
Lazeric LLC is not responsible for any damage that occurs to customer-supplied items during the engraving or cutting process.
4. Payment Terms
All prices are listed and charged in USD.
Payment is required in full at the time of order unless otherwise agreed in writing.
For custom or large volume orders, late payments may incur a 1.5% monthly interest charge and reasonable collection costs if unpaid beyond 30 days.
5. Shipping & Delivery
We currently ship within the United States only.
Once your order has shipped, we are not responsible for carrier delays, lost packages, or delivery errors outside our control.
Any claims for damaged or incorrect orders must be submitted within 7 days of delivery and include photo documentation.
6. Refunds & Returns
Custom Products: We do not accept refunds or returns for any custom or personalized items once production has begun.
Customer-Supplied Items: No refunds or returns are accepted for customer-supplied items once production has begun.
If you cancel your order before production has started and your item has already been shipped to us, you will be responsible for the cost of return shipping. We will invoice you the shipping fee, which must be paid in full before your item is returned.
Standard Products: For non-custom, standard products sold through our online store, returns and refunds are accepted within 14 days of delivery. Items must be unused and returned in original condition.
Refunds, if approved, will not exceed the original purchase price and may be subject to a restocking fee.
Shipping costs are non-refundable unless the return is due to our error.
7. Intellectual Property
All original content, images, designs, and logos on this site are the intellectual property of Lazeric LLC and protected by copyright law.
You may not reproduce, distribute, or use any content or designs without written permission.
8. Limited Warranty
Our services are performed in a professional and careful manner.
We make no guarantees or warranties, express or implied, as to the performance, durability, or appearance of any engraved, cut, or printed item.
We disclaim all implied warranties, including merchantability or fitness for a particular purpose.
9. Limitation of Liability & Indemnity
Your sole remedy for any defective product or service is, at our discretion, a refund or replacement.
Lazeric LLC is not liable for indirect, incidental, special, or consequential damages.
You agree to indemnify and hold harmless Lazeric LLC, its owners, and employees from any third-party claims related to your use of the site or services, including claims arising from materials or items you supply.
10. Account Use
If you create an account, you are responsible for keeping your login credentials secure.
We reserve the right to suspend or terminate accounts that violate these Terms or are used fraudulently.
11. Privacy
Your use of this site is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal data.
12. Changes to These Terms
We reserve the right to update these Terms at any time. Continued use of our site or services after changes are posted means you accept those changes.
13. Governing Law
These Terms are governed by the laws of the State of North Dakota, without regard to conflict of law principles.
14. Engineering Services
Engineering and technical design services offered by Lazeric LLC are subject to separate contracts or agreements and are not governed by the terms outlined on this page. Please contact us directly for inquiries related to engineering work.
15. Contact
For questions about these Terms, please contact us:
Lazeric LLC
West Fargo, ND